Outsource customer support, virtual assistants, back-office operations, interpretation, and bilingual staffing to a nearshore partner U.S. companies rely on to deliver measurable results across Latin America.
Lower your cost to serve without compromising service quality or enterprise-level performance.
Highly Educated Workforce
Hire bilingual professionals with the communication skills and business judgment U.S. customers expect.
Nearshore Advantage
Collaborate in real time with teams aligned to U.S. business hours and workplace culture.
Scalable Operations
From high-growth startups to enterprise accounts, we scale teams at the pace your business demands.
A modern Peru. World-class infrastructure, connectivity, and a young professional workforce in the heart of the Americas.
About the Call Center Industry in Peru
Peru has established itself as a competitive destination for the global call center and business process outsourcing (BPO) industry. With more than 34 million people and a growing pool of skilled, service-oriented talent, the country offers an attractive combination of cost efficiency, cultural affinity, and Spanish-speaking capabilities for international companies.
Over the past decades, Peru's BPO industry has expanded significantly, creating thousands of jobs and attracting international businesses seeking high-quality customer service and back-office solutions. Lima, in particular, has become a key hub for contact centers, supported by a growing services economy, improving digital infrastructure, and a workforce experienced in serving both local and international markets.
Why Peru Works for Outsourcing
Talent Pool
40–50% lower labor costs than comparable call center operations in the U.S. and Canada, creating significant savings while maintaining competitive service quality.
34+ million people and a growing pool of bilingual, service-oriented professionals provide a strong talent base for customer service, technical support, and BPO operations.
Business Climate
3.4% GDP growth in 2024, reflecting a resilient and diversified economy with a strong services sector.
A growing BPO ecosystem provides cost-efficient access to skilled talent, allowing companies to scale operations with greater flexibility.
Infrastructure
96% of Peruvian households had access to fixed or mobile internet in 2025, demonstrating the country's high level of digital connectivity.
3.6+ million fiber-optic connections represented 82.5% of all fixed-internet connections at the end of 2025, supporting high-speed, cloud-based operations.
Country
UTC−5 year-round, providing convenient alignment with U.S. business hours without daylight-saving changes.
95.8% mobile internet penetration in 2025, reflecting a highly connected population and workforce.
Trusted Outsourcing Partner
Why companies choose Outsource2Peru
Nearshore BPO
Customer support, sales, retention, collections, and omnichannel operations.
Virtual Assistants
Dedicated bilingual VAs for administration, scheduling, and operations.
Interpretation
OPI and VRI interpretation solutions supporting multilingual communication.
Back Office
Administrative support, data entry, recruiting, finance, and reporting.
American Companies Using Nearshore Call Centers in Peru
Services
Outsourcing solutions designed for growth
We help businesses reduce costs, improve efficiency, and scale operations with highly trained nearshore talent from Peru.
Customer Support
Phone Support
Live Chat
Email Support
Technical Support
Customer Retention
Quality Assurance
Virtual Assistants
Executive Assistance
Calendar Management
CRM Management
Data Entry
Research
Social Media Support
Interpretation & Language
OPI Interpretation
VRI Interpretation
Translation Services
Multilingual Support
Healthcare Interpretation
Legal Interpretation
Ready to scale your team?
Book a discovery call and we will design a nearshore solution tailored to your operation and cost targets.
